| 1. How do I apply the temporary tattoo? |
1. Skin should be clean, dry and free of oils, hair, and makeup. 2. Cut out tattoo (close the edge of design) and peel off clear protective top sheet. 3. Place tattoo face down on skin and press firmly. 4. Wet back of tattoo generously with a Tattoo Moistener Bottle (filled with water) or a wash cloth. 5. Saturate tattoo for approximately 30 seconds and slide or peel off the backing. Smooth tattoo gently with water or fingertips and let dry well. 6. Powder generously with no-color powder and seal tattoo with a spray of Final Seal.
NOTE: No-Color Powder and Final Seal Spray can be found at most beauty supply stores. |
| 2. Why won't the tattoo stick to my skin? |
Make sure you have peeled off the protective top sheet before placing the tattoo on your skin. Also, make sure your skin is clean and free of oil, lotion, and excessive hair. |
| 3. How long will my tattoo last? |
With proper care, your tattoo should last for several days, sometimes longer! To extend the life of the tattoo, be sure to powder and seal with Final Seal spray. High use areas such as hands, areas that clothing may rub against etc, will not last as long. |
| 4. Can I get my tattoo wet? |
Your tattoo is completely waterproof. Avoid scrubbing the area to prolong the life of the tattoo. |
| 5. What is the "ghostlike" outline around the tattoo, and how do I get rid of it once I've powdered and sealed? |
The outline that sometimes occurs is from the adhesive used on the tattoo transfer, which is why we suggest cutting as close to the edge of the design as possible. To remove the outline simply dip a q-tip into some rubbing alcohol and gently rub around the edges. |
| 6. How do I remove the temporary tattoo? |
Saturate a cotton ball or powder puff with rubbing alcohol or baby oil, and rub tattoo gently. NOTE: Do not apply to sensitive skin or near eyes. |
| 7. Is ordering online secure? |
Yes! To ensure that your order is secure and to protect your privacy, Tinsley Transfers uses Secure Socket Layer (SSL) utilizing 128-bit encryption. Once Tinsley Transfers receives your order, it is then decoded and processed. |
| 8. How do I return or exchange merchandise? |
If you are not completely satisfied with your tinsleytransfers.com purchase, you may return it with your receipt within 15 days of the date you received your merchandise. All tattoos must still be packaged and must not be damaged. Please include your receipt for a full refund; without a receipt we will issue a merchandise credit. All returns are subject to a 15% restocking fee. Tinsley Transfers accepts returns and exchanges only through the mail. Please be sure to ship the package with a carrier that can provide tracking and insurance.
If the original purchase was made with a credit card, we will credit the credit card for the returned item(s) upon receipt. The credit card will be charged for the replacement item(s) when shipped. If we cannot exchange the item to comply with your request, we may, at our discretion, issue a Credit for the last known value.
Please note: TINSLEY TRANSFERS ONLINE DOES NOT ACCEPT RETURNS ON MERCHANDISE THAT WAS NOT PURCHASED VIA ITS WEBSITE. Merchandise that you purchased (or was shipped to you) from a Retail Store must be shipped directly back to that store.
All packages must be prepaid and insured for your own protection. Please do not mail any packages C.O.D. as they will not be accepted. Returns and exchanges will be processed upon receipt. |
| 9. What are my payment options? |
Tinsleytransfers.com accepts American Express, Visa, MasterCard, and Discover for all online purchases. If you do not have one of these credit cards, we can ship your order once receiving your check or money order by mail. |
| 10. Will you charge sales tax on my order? |
Sales taxes will be charged to all California State purchases. |
| 11. Custom Designs |
For all Custom work please direct all inquiries to info@tinsleytransfers.com |
| 12. Film & TV Orders |
For immediate orders please contact us at 818-767-4277. |